Support & Resources For Consumers To Help With Contract Disputes
We help consumers understand rights, document concerns & explore options when companies fail to deliver what was promised.
Are You Dealing With One of These Problems?
Solar Contract Issues
Solar Contract Issues
Solar Contract Issues
- Energy savings not matching promises
- Installation concerns
- Financing confusion
- Misleading sales claims
- Maintenance Not Performed
Home Services Issues
Solar Contract Issues
Solar Contract Issues
- Auto-renewing service contracts
- Repairs that do not resolve the issue
- Poor or incomplete repairs
- Pressure to upgrades
- Claims of “pre-existing termite damage”
Timeshare Issues
Solar Contract Issues
Auto Purchase & Lease Issues
- Misleading sales presentations
- Maintenance fee increases
- Unexpected Special Assessments Fees
- Difficulty booking vacations
- Broken promises
Auto Purchase & Lease Issues
Insurance Claim Denial Issues
Auto Purchase & Lease Issues
- Financing terms changed
- Hidden fees
- Unauthorized warranties
- Misleading monthly payment
- Vehicle condition
- Mechanical problems
Travel Club Issues
Insurance Claim Denial Issues
Insurance Claim Denial Issues
- Membership benefits unavailable
- Unexpected fees
- Misrepresented discounts
- Poor customer service
- Bad Accommodations
- Pressure To Upgrade
Insurance Claim Denial Issues
Insurance Claim Denial Issues
Insurance Claim Denial Issues
- Roof claims denied due to “age” or “wear and tear”
- Storm/Water damage claims denied
- Underpaid repair estimates
- Delayed claim decisions
- Disputes over cause of damage
Understanding Your Consumer Rights
Many consumers sign contracts believing they are receiving one thing, only to later experience something very different. While every situation is unique, there may be steps available to document concerns, request resolutions, or pursue available consumer remedies.
How Our Consumer Advocacy Process Works
1. Share Your Experience
Tell us what happened and upload any supporting documents.
2. Review Your Options
We help identify possible paths forward based on your situation.
3. Get Connected to Resources
If appropriate, we connect you with professionals or solutions that may help.
Frequently Asked Questions
Please reach us if you cannot find an answer to your question.
Signing an agreement does not automatically mean concerns are invalid, especially if there were misunderstandings, incomplete disclosures, or promises that were not fulfilled. Every situation is different, which is why understanding the full picture matters.
Many consumers are told one thing during a sales presentation and later discover the written agreement says something different. While verbal promises can be difficult to verify, it is still helpful to document everything you remember, including dates, names, emails, text messages, presentations, brochures, or witnesses who were present. These details may help clarify your situation and available options.
Helpful documents may include:
- Purchase contracts or membership agreements
- Financing documents
- Emails or text messages
- Marketing materials or brochures
- Payment records
- Screenshots of promises or offers
- Service records or communication attempts
Even if you only have part of the paperwork, it may still be useful to begin reviewing your situation.
Whether payments should continue depends on your individual circumstances and the terms of your agreement. Because situations vary, it is important to understand possible consequences before making financial decisions.
There is no single timeline. Some concerns may be resolved quickly through direct communication, while others can take longer depending on the complexity of the situation, documentation available, and the response of the company involved.
What Are The Next Steps
The next steps to get started find the best resolution for your situation is to determine which resources are going to be best for you and to complete the complaint intake form so we can review your documentation and advise you on how to proceed.
Resource Center
Access helpful guides, articles and tools designed to educate and empower consumers.
Knowledge is the first step towards understanding your options.
Complaint Intake
Share the details of your experiences in a secure and confidential process.
Your information helps us understand your situation and explore possible solutions.
Contact Us
We strive to stay in communication with consumers in need of our help. Have a question about your situation, or want to see what resources match your specific needs? Send us a message, we're always happy to help!
Consumer Advocacy Group
Hours
Open today | 09:00 am – 05:00 pm |
Copyright © 2026 Consumer Advocacy Group - All Rights Reserved.
Disclaimer: Consumer Advocacy Group does not provide legal advice.
This website uses cookies.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.